Priya, the team lead, was about to launch into a post-mortem. But Jana M. raised a hand.
The Feedback Loop
Leo blinked. "Well… the spec said 'short-lived token,' but it didn't define 'short-lived.' I guessed." jana m
Priya watched, impressed. Within a week, the Nova update was back on track. But more importantly, the team started a "Jana M. Rule" of their own: before blaming anyone, they’d run the three steps.
"Let me show you something," Jana said softly. Priya, the team lead, was about to launch into a post-mortem
Jana M. was known around the office for two things: her color-coded project boards and her quiet habit of listening twice as much as she spoke. When the "Nova" update fell two weeks behind schedule, the tension in the daily stand-up was thick enough to cut.
Leo’s shoulders relaxed. "Deal."
"Ah," Jana nodded. "That’s on us, not you." Then, step three: "Small immediate fix—let’s update the spec to say '1800 seconds,' and you add a comment in the code explaining why. Deal?"