How To Win — Friends And Influence People Dale Carnegie

Most people prefer a good listener to a good talker. Ask questions people will enjoy answering. Let them do most of the talking.

An apology disarms the other person. Admitting your mistake before being accused shows strength and honesty. How To Win Friends And Influence People Dale Carnegie

Follow the golden rule: treat others how you want to be treated. Notice people. Acknowledge them. Small gestures of respect build huge goodwill. Part 3: How to Win People to Your Way of Thinking 1. The only way to get the best of an argument is to avoid it. Arguments nearly always leave both sides more convinced of their own rightness. When wrong, admit it quickly and emphatically. When you’re right, let the other person save face. Most people prefer a good listener to a good talker