How To Factory Reset Safaricom Neon Ray Pro -

Choose Erase all data (factory reset) .

Power off the device completely. Remove and reinsert the battery (if removable) to ensure it is off. How to Factory Reset SAFARICOM Neon Ray Pro

Release the Power button when the Safaricom/Neon logo appears, but keep holding Volume Up until the Recovery Mode screen (blue/green text menu) appears. Choose Erase all data (factory reset)

Use the Volume Down key to navigate to Wipe data/factory reset . How to Factory Reset SAFARICOM Neon Ray Pro

Select Confirm or OK .

Enter your phone’s lock code (default is usually 0000 or 1234 ).